Articles worth reading

EcoWaste warns against toxic holen and sipa 

account_balanceMetro Manila access_time5 days ago

With the impending onset of the warm and dry season, the toxics watchdog group EcoWaste Coalition drew attention to hazardous substances in outdoor toys that are quite popular, especially among boys, during the hot months. As part of its continuing ...

Olivarez graces 2023 City Athletic Meet in Parañaque 

account_balanceParañaque access_time5 days ago

The city of Parañaque kicked off its 2023 City Athletic Meet earlier today, led by Mayor Eric Olivarez, at the Baclaran Elementary School Central. The annual event features athletes from both public and private schools who have won in their re...

Pasay mayor leads 'Kandili ng Kalusugan' program

account_balancePasay access_time5 days ago

Mayor Emi Calixto-Rubiano led the "Kandili ng Kalusugan" program, which visited Barangays 10-13 in Pasay City on March 22, 2023. The program offered free medical consultations, medicines, X-rays, laboratory tests such as blood typing, bloo...

Metro News

Foodpanda supports SIM card registration 

account_balanceMetro News account_circleHannah Santos chat_bubble_outline0 Comments

Leading online quick commerce digital platform foodpanda welcomes the implementation of Republic Act No. 11934 otherwise known as the SIM Registration Act and supports the initiative to empower government agencies and Filipinos with the necessary tools to manage illegal or malicious use of modern technology.

According to the company, the passage of this law is a necessary step in combating the proliferation of fraudulent activities such as fake bookings of food deliveries that affect restaurants, riders, customers, and digital platforms alike.

“The steep rise of digital transactions over the years has led to the growing number of incidents of fraud and scams,” said foodpanda Philippines Chief Executive Officer (CEO) Daniel Marogy. “Even online delivery services did not escape the malicious attacks of scammers as some have also been victimized by prank orders and fake bookings.”

“With the Law, foodpanda, its customers, partner vendors, and delivery partners are able to file complaints against fraudsters including those utilizing prepaid SIMs. This empowers platforms and all stakeholders of the eCommerce industry to protect their rights, privacy, financial credibility, and transactions,” Marogy remarked.

Online fraud on the rise

According to a Consumer Pulse Study conducted by global information and insights company TransUnion, 11% of Filipino respondents became victims of digital fraud schemes. Such fraudulent activities include phishing attempts and other scams online. 

The passage of the SIM Registration Act, which requires all SIM users to register their mobile numbers under their name, will aid law enforcement in tracking down perpetrators capitalizing on the anonymity of unidentified SIM to perform their misdeeds.

For foodpanda’s part, Marogy noted that the law will help deter cases of prank orders or fake bookings and possibly prevent similar incidents from happening again. “It not only empowers consumers who are, at times, victims of these crimes, but similarly, saves our partner vendors from the trouble of preparing the food and our delivery partners from the time and effort to deliver the order."


foodpanda’s safety & security measures

The passage and implementation of the law, as shared by Marogy, also reinforces foodpanda’s aim to fight fraud. “Along with being a reliable and trusted online delivery platform comes the responsibility of building confidence in our community of customers, delivery partners, and vendors that our systems and processes are safe and secure.”

He enumerated some of their key safety measures to promote the protection and welfare of their entire ecosystem. “Our security features ensure that online payment methods and tipping are well-protected.  In addition, through our pandAware campaign, we provide tips and reminders on certain online safety hygiene for the protection of our stakeholders.”

"With our no abono policy, our Ka-panda delivery partners do not shell out any of their money to pay vendors upfront before delivery," Marogy added.

"Alongside our security capabilities, we are confident that through legislation like the SIM Registration Law, our stakeholders will be safeguarded from fraudulent schemes carried out through mobile phones. So we pledge our full support and cooperation for its successful implementation that will also benefit the entire digital service industry."

Marogy also lauded the Department of Interior and Local Government (DILG), Department of Information and Communications Technology (DICT), and National Telecommunications Commission (NTC) for taking the lead on the implementation, which commenced last December 27. “Kudos to all the government agencies involved in the implementation for spearheading the necessary coordination and facilitation and ramping up efforts on information drive,” Marogy added. 

President Ferdinand Marcos Jr. signed the law in October, which requires Filipinos to register their SIM cards by submitting requirements and valid identification. Under the implementing rules and regulations, all SIM owners must follow the registration process provided on the website of their respective telecommunication providers. Failure to register until the deadline on April 26, 2023, will lead to the SIM’s automatic deactivation. According to NTC, assistance services will also be available at retail and service centers of the telco companies.

date_rangeDate Published
2 months ago
shareShare article
folder_openArticle tags
content_copyCategorized under

Share your thoughts with us

Related Articles

LTO pegs fees on driving courses 

account_balanceMetro Manila chrome_reader_mode5 days ago

The Land Transportation Office (LTO) on Wednesday issued new guidelines on the accreditation and supervision of driving schools, as well as the standardization of driver and conductor's education, all set to take effect on April 15, accordin...

Olivarez leads inauguration of Sitio Pag-Asa Child Development Center 

account_balanceParañaque chrome_reader_mode3 days ago

Parañaque City Mayor Eric L. Olivarez led the inauguration of the Sitio Pag-Asa Child Development Center and Multipurpose Hall Building in Barangay San Martin de Porres. The new facilities are part of the city government's priority project...

Manila provides dental services for grade school students 

account_balanceManila chrome_reader_mode3 days ago

The Manila Health Department - District I has taken a proactive approach towards promoting good oral health among young students. By conducting various dental services for grade 1 students in Jacinto Elementary School, T. Paez Elementary School, and ...

Caloocan residents attend gender awareness seminar 

account_balanceCaloocan chrome_reader_mode6 days ago

On Wednesday, March 22, the residents of Caloocan City are invited to attend a Gender Awareness Seminar that will take place at the Bulwagan ng Katipunan, Caloocan City Hall – South from 8:00 a.m. to 5:00 p.m. This event is open to all women, ...

Click on the article to continue reading
Quezon City adopts no contact apprehension system Red Cross pushes saliva test Vaccines from COVAX to arrive in Q1 Makati Shangri-La to close doors on Feb. 1 Cities in NCR to start vaccination simultaneously Mother, girlfriend of Filipino infected with UK variant also test positive Send Press Release MNC Facebook Page MNC Twitter Page MNC Instagram Page LGU Spotlight Barangay Front Business Sports Entertainment Metro Gen Metro Feature