Articles worth reading

PNP releases year-end bonus 

account_balanceMetro Manila access_time4 days ago

The Philippine National Police (PNP) released the year-end bonus for 215,571 personnel amounting to over P7.9 billion, PNP chief Police General Debold Sinas said in  a report by GMA News. In a briefing on Monday, Sinas said the bonus has been c...

E-commerce growth remains resilient 

account_balanceMetro Manila access_time4 days ago

Leading cross-border digital payment platform Payoneer recently shared its report on the massive growth of the eCommerce industry amid the COVID-19 pandemic. While most Filipinos have long been accustomed to procuring goods and services from physical...

Microsoft launches Surface Laptop 3, Surface Pro 7 

account_balanceMetro Manila access_time4 days ago

New Surface for Business device line-up will offer enterprise and education institution customers unparalleled versatility, greater performance, enterprise-grade security and modern management Microsoft announced that Surface Pro 7 for Business and ...

Metro News

NPC warns vs. harvesting debtors’ personal data 

account_balanceMetro News account_circleHannah Santos chat_bubble_outline0 Comments

The National Privacy Commission (NPC) said harvesting personal data for debt collection is in violation of the borower's privacy rights, according to a report by Philippine News Agency.

In its Circular No. 20-01 released on Monday, the NPC said several lending apps allegedly process the personal data of its clients “without lawful basis,” noting that some users complained that people in their contact list were reached out to by debt collectors, “causing damage to their reputation”.

The circular, entitled “Guidelines on the Processing of Personal Data for Loan-Related Transactions,” said harvesting the contacts or social media account of a person “for use in debt collection” is prohibited.

“Access to contact details in whatever form, such as but not limited to the phone contact list or e-mail lists, the harvesting of social media contacts, and/or copying or otherwise saving these contacts for use in debt collection or to harass in any way the borrower or his/her contacts, are prohibited,” the circular reads.

Other things prohibited by the guidelines include money lending apps asking for unnecessary access to a borrower’s phone camera and using a borrower’s photo to be used to “harass” or “embarrass” to collect an overdue loan.

“App permissions are allowed only under suitable, necessary and not the excessive purpose of KYC (know-your-customer policies) for determining creditworthiness, preventing fraud and collecting debt,” the circular reads.

Lending and financing companies or individual lenders, it said, are “at all times accountable” for the personal data of its users.

Depending on the violation, it said a lender can face fines and imprisonment under the Data Privacy Act.

“They shall not use any personal data to engage in unfair collection practices as defined under SEC Memorandum Circular No. 18 series of 2019. Such practices may also be construed as a punishable act under the DPA,” the circular reads.

In a press release, NPC Commissioner Raymund Liboro said the circular was released to promote the “appropriate and respectable treatment” of a borrower’s personal information.

“We remind online lending operators and businesses to take their customers’ data privacy seriously and deploy adequate security measures. For the public, we hope this circular will help them keep an eye out for red flags while they are in the process of borrowing money from online lenders,’’ Liboro said.

A month after the NPC ordered the shutdown of 26 online lending companies in October last year, it said user complaints dropped by as much as 90 percent.

date_rangeDate Published
1 month ago
shareShare article
folder_openArticle tags
content_copyCategorized under

Share your thoughts with us

Related Articles

Marquee clashes up as Ricoh Cup unwraps

account_balanceMetro Manila chrome_reader_mode4 days ago

Expect fireworks to erupt right in the first round of the JLPGA Tour Championship Ricoh Cup with 18 explosive pairs face off in a virtual mano-a-mano kicking off LPGA of Japan Tour’s final major championship and concluding event of the pandemic...

Photo courtesy of: PAGASA

Rain expected over Visayas, Mindanao

account_balanceMetro Manila chrome_reader_mode5 days ago

Some areas in the Visayas and Mindanao will experience rain on Tuesday, the weather bureau said in a report by Philippine News Agency. The northeast monsoon affecting Luzon and Visayas will cause rains over Eastern Visayas, while the tail-end o...

5 Marikina evacuees positive for Covid

account_balanceMarikina chrome_reader_mode6 days ago

Five evacuees in Marikina City tested positive for COVID-19 after undergoing swab test, according to an Unang Balita report. These patients are already on quarantine while authorities are still waiting for the results of tests conducted on over...

The struggles in 2020 of the casino industry in the Philippines

account_balanceMetro Manila chrome_reader_mode2 months ago

Do you want to learn more about the challenges and predictions for the gambling industry in the Philippines? Find all answers in this article!

Let's Stay Connected Like us on our Facebook page.
Click on the article to continue reading
Solar-powered bike pit stop opens in San Juan DOTr wont apprehend vehicles without RFID until Jan. 1Covid-19 cases in NCR on a decline Maynilad service interruption expected until Nov. 29PNP chapels to limit Simbang Gabi crowd to 30% All UP students likely to pass this semester About 6 million Filipinos register for national ID Expressways ready to enforce cashless transactions by Dec. 1 Send Press Release MNC Facebook Page MNC Twitter Page MNC Instagram Page LGU Spotlight Barangay Front Business Sports Entertainment Metro Gen Metro Feature