Articles worth reading
Photo Courtesy of Manila DRRM Office

Floods hit parts of Manila 

account_balanceManila access_time4 days ago

A heavy downpour caused gutter-deep floods in several areas in Manila on Tuesday afternoon, Sept. 27, according to a report by Manila Bulletin. The Manila Disaster Risk Reduction and Management Office (DRRMO), in an advisory, said gutter-deep f...

Low pressure area spotted east off Luzon 

account_balanceMetro Manila access_time4 days ago

A low pressure area (LPA) spotted 1,240 kilometers east of extreme Northern Luzon may develop into a tropical cyclone in the next 48 hours, the weather bureau said in a report by Philippine News Agency. The trough of LPA may cause scattered rain sho...

Gllasea Ann Hilario shows her trophy and certificate after winning the Under-10 category of the National Age Group Chess Championships held in Malolos, Bulacan from July 19-24, 2022. She learned how to play chess at the age of four, after getting encouraged by her brother.

10-year-old becomes Woman National Master 

account_balanceMetro Manila access_time4 days ago

Gllasea Ann Hilario takes pride in winning the Under-10 category of the National Age Group Chess Championships (NAGCC) held at the Robinsons Place in Malolos, Bulacan from July 19 to 24, according to a report by Philippine News Agency. Aside fr...

Metro News

Maynilad asked to explain water interruptions 

account_balanceMetro News account_circleMarc Lacson chat_bubble_outline0 Comments

The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS-RO) on Monday ordered Maynilad Water Services, Inc. (Maynilad) to explain its recent issuance of water service interruption (WSI) to its West Zone concessionaires, according to a report by Philippine News Agency.

Patrick Lester Ty, MWSS-RO chief regulator, said Maynilad failed to "properly and effectively notify all affected customers in advance” of its schedules.

Ty particularly pointed out the recently announced WSI by Maynilad from August 14 to September 1.


"The MWSS-RO reminded Maynilad to post notices on social media (specifically on Facebook and Twitter) and traditional media (radio, television, and newspapers), in addition to its text blasts to customers registered in the TxTubig program, at least 48 hours prior to its implementation of planned WSIs," MWSS-RO said in a statement.

Customers can text their account details and receive advisories via "TxTubig".

Maynilad was told to strictly adhere to its announced WSI schedules; ramp up its tankering operations and coordination with the affected villages; and implement other measures to mitigate the adverse effects of the WSI.

He also directed the West Zone to submit a concrete plan of action and implement viable solutions to address the persisting water supply and quality issues and to fast-track the resumption of normal services to its customers.

The West concessionaires include Caloocan, Malabon, Navotas, Valenzuela, Pasay, Parañaque, Las Piñas, and Muntinlupa; parts of Quezon City, Manila, and Makati; and Bacoor, Imus, Kawit, Rosario, Noveleta, and Cavite City in Cavite province.

In June, water concessionaires in Muntinlupa, Las Piñas, Parañaque, and portions of Cavite, experienced prolonged and recurring interruption, and complained about the quality of water.

Under its concession agreement, Maynilad is required to provide an uninterrupted 24-hour supply to all of its concessionaires and make sure that the water quality is in line with National Drinking Water Standards.

In December 2021, former president Rodrigo Duterte signed laws granting 25-year franchises to Maynilad and Manila Water Company, Inc.

Manila Water operates in the east zone of Metro Manila and Rizal province.

Ty urged customers to report deviations from the announced WSI schedules and to escalate inquiries or concerns that have not been satisfactorily addressed or resolved by Maynilad to the MWSS-RO Customer Service Regulation Area via email address for investigation and appropriate action.

"Any sustained failure of the concessionaires to meet their contractual obligations may affect the ongoing rate rebasing and/or may be ground for the imposition of financial penalties," he warned.

date_rangeDate Published
1 month ago
shareShare article
folder_openArticle tags
content_copyCategorized under

Share your thoughts with us

Related Articles

Manila mayor visits medical patients

account_balanceManila chrome_reader_mode20 hours ago

Muling pinadama ni Mayora Dra. Maria Sheilah "Honey" Lacuna-Pangan ang kalinga ng isang ina at alaga ng isang doktora sa mga Manileño sa Kalinga sa Maynila na ginanap ng ika-30 ng Setyembre sa Brgy. 790 sa ika-limang distrito ng Mayn...

Photo Courtesy of Guide to the Philippines

Siargao holds surfing competitions 

account_balanceMetro Manila chrome_reader_mode1 hour ago

Local surfers took advantage of their familiarity with the waves to dominate the 1st Mayor Sol’s National Surfing Competition at Cloud 9 in Siargao Island in Surigao del Norte on Saturday, according to a report by Philippine News Agency. ...

Photo Courtesy of Eastwood City / Facebook

Priest holds pet blessing in Eastwood mall

account_balanceQuezon City chrome_reader_mode41 minutes ago

Pet owners brought their cats and dogs to a mall in Quezon City on Sunday, Oct. 2, for a drive-thru pet blessing activity, according to a report by Manila Bulletin. The activity was held at the Eastwood Citywalk Main Drive, Eastwood City in QC ...

PICC declared national cultural treasure

account_balancePasay chrome_reader_mode3 days ago

The government declared Philippine International Convention Center as a national cultural treasure on September 27, 2022. Pasay City councilor Joey Calixto Isidro represented Mayor Emi Calixto-Rubiano in the historic event. The whole PICC comp...

Let's Stay Connected Like us on our Facebook page.
Click on the article to continue reading
Quezon City adopts no contact apprehension system Red Cross pushes saliva test Vaccines from COVAX to arrive in Q1 Makati Shangri-La to close doors on Feb. 1 Cities in NCR to start vaccination simultaneously Mother, girlfriend of Filipino infected with UK variant also test positive Send Press Release MNC Facebook Page MNC Twitter Page MNC Instagram Page LGU Spotlight Barangay Front Business Sports Entertainment Metro Gen Metro Feature